1. It is a fragmented approach
Three government agencies have a critical role in your military-to-civilian transition: Department of Defense (own the responsibility and manage the time for delivery), Veterans Administration (responsible for post-service healthcare and most benefits) and the Department of Labor (support in retaining post-service employment). The inter-departmental seams add complexity to an already challenging evolution for service members.
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2. One week is insufficient time to learn everything about transition
The military spends months on preparing someone to serve in the U.S. Armed Forces – initial orientation and military indoctrination. But the military allocates only one week to teach the service member to become a civilian again.
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3. Military-to-Civilian Transition defined:
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a psychological and cultural evolution
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a path to reorientation and self-definition
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a move from a collectivist to individualist community
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a culture shock for veterans and their families that have negative impact on experiences
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4. Civilian population does not understand nor appreciate military service
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The general population does not understand the veteran, their language or their culture.
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They cannot connect the dots between military skills and experiences and their relevance to business needs.
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It leads to misunderstanding, miscommunication and tremendous barriers to the veteran attempting military-to-civilian transition or acclimating to their new operating environment once hired.
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5. Structure between the military and civilian work environments are different
Military = strong, hierarchical, vertical command and control structure with a consistent method and structure for consistent operation
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Hierarchical/vertical structure
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More exact rules of conduct
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Defined roles, rank & status (defined/assigned military occupational career fields)
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Consistency across units/organizations
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Clearly defined career progression
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Additionally, veterans share a bond in beliefs, traditions, values and the importance of rank and structure
Civilian = usually flexible, distributed and intent or vision-based structure with less uniformity
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Matrixed structure
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More implied or "understood" rules of conduct
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Flexible/ambiguous roles and status
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Variations across teams/divisions
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Less defined career progression / opportunity for lateral assignments
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Corporate culture imposes corporate values on the organization
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6. Career progression and advancement opportunities in each environment are not similar
Military = formal line of progression or pathway within the same career field to the top; a career ladder that advances members based on their performance and potential centered on a narrow set of skills.
Civilian = much more flexible path where members can transfer laterally to different career fields to broaden their set of skills based on value they’ve created for the corporation, and networking – who you know.
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7. On the job experiences are very different
Military = Task driven environment where standards are usually well defined.
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Supervision or evaluation of every task is almost mandatory.
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Job security is rather assured and routine personal counselling makes it clear when it is at risk.
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Leaders motivate subordinates to succeed on behalf of the overarching vision and mission.
Civilian = Ambiguous work environment
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Work is approached with a level of indifference.
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Job security is not assured, nor are opportunities toward growth and
advancement.
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Leaders motivating direct reports is not desired to produce results.
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8. Values in each respective environment appear different
Military = Live by an ethos where the organization, its success and survival, is more important than individual ambitions, goals and survival.
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Relies on “perimeters” to stay safe, secure and survive.
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Trusts others to do their part and to communicate when they needed help – even when out of sight.
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Strong personal connection is essential for the perimeter concept to work.
Civilian = Appear to be more focused on the individual and their independence, more competitive instead of collaborative, and political correctness is expected over candor.
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Non-veteran coworkers may perceive veterans of being too rigid, overly confident and excessively dedicated to the organization’s mission.
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Do not create perimeters and no reason for strong personal connections to support the team or company achieving its goals and objectives.
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